rootmail
Changelog

What's new in rootmail

Every meaningful improvement to the platform — for the people sending mail and the developers building on it. Dated, categorized, and kept current.

A sharper assistant, profiles, and support on tap

  • ImprovedThe AI assistant now names each conversation from what you actually asked, lets you rename any chat inline, and has a roomier composer that grows as you type — with clear send and keyboard hints.
  • NewMake the account yours — set a display name and upload a profile picture in Settings → Profile, shown across the app.
  • NewReach a human without leaving the dashboard: “Contact support” sits right next to the assistant, so you can escalate whenever you want to.

Workspaces, and annual billing end to end

  • NewMultiple workspaces — keep each product or brand fully separate, with its own domains, contacts, and keys, and switch between them from the top bar. Plans include from 1 on Free up to unlimited on Enterprise, and a +5 workspace add-on tops up any plan.
  • NewRename or remove a workspace in place. Your sandbox and your last remaining live workspace are protected, so you can't lock yourself out.
  • ImprovedAnnual billing now covers add-ons too — pay yearly on seats, dedicated IPs, sub-tenant and workspace packs, and AI credits, with the same two months free as the plan.
  • ImprovedOn an annual plan, sending over your monthly volume is still billed monthly as usage — so you keep the yearly discount without giving up pay-as-you-grow.

Deliverability you can act on

  • NewA 0–100 deliverability score, computed from your real sending outcomes, with the specific factors hurting it and concrete fixes — per workspace or per sub-tenant.
  • NewDomain authentication guidance: see your SPF, DKIM, DMARC, and BIMI status at a glance, with the exact DNS record to publish to strengthen a weak setup.
  • ImprovedNew sending domains now ship with a starter DMARC record in their setup instructions, so you start protected by default.

Move in from any provider

  • NewOne-click import of your contacts and suppression list from a SendGrid, Postmark, or Mailgun export — bounce, complaint, and unsubscribe reasons are normalized and deduplicated so you keep your history.
  • ImprovedImported contacts are deliberately not auto-enrolled into sequences, so a migration never surprises your audience with mail they didn't expect.

An assistant that does the work

  • NewThe in-app AI assistant now builds (templates, lists, sequences, campaigns), operates (adds contacts, sends or schedules), and diagnoses — ask “why did this bounce?” and it reads the audit trail and suppression list to explain the fix.
  • ImprovedThe reason a message bounced is now saved on the message itself, so it shows up in the dashboard and the API, not just in the assistant.

See what's working

  • NewAn engagement funnel — sent → delivered → opened → clicked — with open and click rates, a daily send trend, and your top-performing templates, in the dashboard and over the API.
  • NewAudit-grade compliance exports: download an Ed25519-signed bundle of every message, content hash, and delivery trail in a date range, verifiable by anyone.
  • FixedOpen and click tracking now resolves correctly behind privacy proxies that pre-fetch links.

Reach your whole list

  • NewBuild contact lists and send campaigns to all of them, or set up drip sequences with delays that automatically stop when someone replies.
  • NewA shared inbox: inbound replies are parsed, threaded against the original message, and routed back to your team or your app via webhook.
  • ImprovedThe no-code template editor gained a live preview and AI-assisted drafting.